Stuck on what to wear now that you can leave the house, need a way to make your loungewear feel exciting again or can’t decide on a look for an upcoming special occasion? Our team of style experts at Topshop Personal Shopping are here to help by offering free 30 minute virtual personal shopping appointments, right from the comfort of your home! Want to hear more about how it works? We asked Personal Shopper Lauren Douglass all the questions you might have…

How can I book a virtual appointment?

You can book online at and selecting “The Virtual” option, or by sending us a DM on Instagram @topshop_personalshopping.

What happens during the appointments?

Your shopper will talk you through a carefully curated rail of outfits over video call, focusing on fit, fabrications and styling options. Anything you wish to purchase at the end is delivered to you complimentary, directly from store.

Personal Shopper Lauren


Do I need to prepare anything in advance?

Just let us know your sizes and style preferences and what kind of outfits you are looking for (people come to us for anything from a first date outfit to a full wardrobe overhaul) and we’ll do the rest.

What can I expect in terms of recommendations?

We have a range of options prepared according to your brief, styled with shoes and accessories of course. Usually there’s a mix of styles we know you will love and a few to encourage you into something new.

I’m shopping for a specific occasion, can I get some advice on what to wear?

Absolutely, we can help you feel amazing at any occasion from a job interview to your best friends wedding.

How do you select the recommendations?

We use the all the information you give us, taking into account body shape, sizing and style/colour preferences. As we’re based in store, if there’s anything missing from the selection it’s easy for us to add to it and call you back.

How does my personal style feed into the recommendations?

We want to add to your wardrobe with interesting and useful pieces selected according to your brief, with style recommendations that help you make the most of every piece.

Is there anything else I need to know before booking an appointment?

Our service is completely complimentary with no obligation to buy and we deliver to all of mainland UK.


Book your appointment now…

The post You Can Now Book Free Virtual Personal Shopping Appointments At Topshop! Here’s How It Works… appeared first on Topshop Blog.


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